GD IN FASHION
1. Introduction
Welcome to the online store of our company.
By entering you declare that you are an adult and have legal capacity and you undertake that you will not allow the use of the information you provide to us by persons who are legally incompetent or minors. Otherwise we cannot be held responsible, so we ask you to observe the basic security rules of internet transactions.
The use in any way of the gdinfashion website and the making of purchases through it or through telephone orders or through the use of our social media are subject to these terms and conditions and the Privacy Policy that constitute a single set (hereinafter referred to as “Terms and Conditions”). We therefore invite you to read these terms carefully before you start using it. Browsing the website, making purchases or any other use of it, implies and constitutes your unconditional acceptance of all the Terms and Conditions. In case you disagree or have reservations about all or part of them, please refrain from making purchases from our online store and from using the website in any way, otherwise acceptance of the terms is unconditional.
The terms and conditions, as applicable and published on our website, constitute the contractual framework governing the relationship between us. However, any modification to the terms of use does not affect orders already placed.
2. Availability of Services
The products offered through the gdinfashion website are available in Greece and Cyprus.
All purchases made through this website are subject to value added tax (VAT) in accordance with the applicable legislation.
The prices listed in our online store apply only to products purchased exclusively from it and should not be confused with the prices of products listed in our physical store (where there may be a different price). The indicated prices do not include the additional required shipping charges which are added and we inform you about them before completing the order. The company reserves the right at any time to change its commercial policy in relation to the cost of delivery and payment methods, informing you before the conclusion of each purchase of what applies in each case.
The sale of the products shall be made only to legal or natural persons having full legal capacity, which do not have as their object the resale or general commercial exploitation of the products. In case there are indications that any natural or legal person violates this condition, our company reserves the right to refuse the sale or delivery of products to that person.
3. Create a personal account (MY ACCOUNT)
Visitors of gdinfashion can create a user account. However, it is not necessary to create an account in order to make one or more purchases from our online store as there is the possibility to buy as a visitor (fast buy).
By creating a User Account you have access, among other things, to all information related to your orders and their returns.
You can create a User Account as follows:
Go to the home page in the field that appears at the top right “JOIN/SIGN UP”. By entering your full name, the address of the place of delivery (street, city, postal code), your telephone number, your e-mail and password and then clicking “CONTINUE” you request the creation of an account. The above information must always be true, accurate, valid and complete. By submitting the registration application, you are invited to read and accept these Terms of Use by clicking on the respective statement. You will then receive a message from us that you have successfully created an Account.
In case of unauthorized use of the password and Account, we are not responsible, and you must notify us immediately at sales@gdinfashion.gr for any security breach.
Breach of the terms of use in any way gives us the right to refuse to issue a password or to terminate the provision of services to you.
You are required to update the information you have provided in case there are changes in order to receive our services. You may at any time modify or correct the above personal data stored in your account by logging into it or even delete it. Please note, however, that if the Account is deleted, we will not be able to track the orders placed.
4. Ways of Purchase – Orders
Making purchases through our online store or through a telephone order or through our social media constitutes a distance selling contract, which is regulated by Law no. 2251/1994, as amended.
4.1. You can make purchases either by phone or online
After the receipt of the telephone order, a confirmation message will be sent to the email you will provide us when receiving the telephone order, in order for our company to inform you about the progress of the order.
4.2. Product availability
Orders for the Products are subject to their availability.
If the product is out of stock, we reserve the right to inform you of similar products of superior or equal quality, which you may order.
4.3. Ordering procedure
4.3.1. Product Selection:By entering our online store you can select the product you are interested in by referring to the corresponding product category. By clicking on the product you can see its photo, its price and its description.
Taking into account that the description of the products includes some indicative main characteristics of the products, should you have any questions or need clarification about any product or even more details, you can contact us at sales@gdinfashion.gr or by phone during business hours.
Add to cart: to add an item to your shopping cart you need to select the size and colour (if provided as an option) that you wish. If the product is not available, it will be shown as unavailable in the product photo and therefore you will not be able to order that product at that time. If the product is available, select the “CART” field, and the “PURCHASE” and “CART REVEAL” options appear. In both options you can choose to continue browsing our online store by adding or not adding more products to your cart or to purchase the product you have already added to your cart. Of course, you have the possibility to modify the content of the basket by deleting part or all of its content or changing the quantities you have selected, which is why you can at any time view details of the content of your basket (i.e. products you have chosen to buy in previous stages) and be informed of their cost and the shipping cost (temporary data). At this point and before purchasing the product you are provided with the possibility of using a coupon, if you have it in your possession.
4.3.2. Completion of the order submission – conclusion of the purchase contract:
i) you are invited either to log in to the Account you have created or to make a purchase of the products you have selected as a visitor (fast buy), i.e. without having created a User Account or to create a User Account Then you must enter your personal data below, such as your full name, the delivery address of the product, the city, the postal code, contact phone number, e-mail, billing information (if different from the shipping information), the document you wish to be issued for your purchase (receipt or invoice), the payment and shipping method and any comments regarding the shipment. By filling in the postal code, the cost of shipping is also calculated here. In case you submit your order while logged into your account, these details are shown as pre-filled. Alternatively you can add a new address. You can also submit any discount voucher for any discount offer you may be running or entitled to based on Company offers or programs. At this stage you will see a preview of the products and be informed of the total cost of the order (total price, shipping cost).
Please note that if you wish to purchase these products, you must first carefully read and accept the Terms and Conditions. In this way you draw up a contract for the purchase of the products you have selected from our online store. Upon completion of the purchase you will automatically receive an email informing you that we have received your order.
(ii) Availability control safeguard: In the event that due to a functional error of the automated warehouse control system regarding product availability a product is not available, you will be informed by e-mail of the cancellation of the order of the specific product and our withdrawal from the purchase contract, while we will refund you the price you may have already paid by depositing it in the bank account (you will not be charged with any costs resulting from the refund) that you will indicate to us by e-mail on the following day.
iii) Notification of delivery to the carrier: We work with carriers and couriers to ensure prompt and safe delivery of your purchases. You can choose whether you want delivery at your place or pickup from the store of the transport company.
You will be notified in the details you have provided us with a new email when the product is given for delivery to the courier company which will include the necessary details for tracking the delivery of the order by you.
If the courier does not find you at the stated shipping address to deliver your order, the courier will send you a text message to the mobile phone you have provided us with in order to arrange for delivery, if you choose to pick up from your place. Generally, in case there is any problem with your order we will inform you by email or phone.
4.4. Payment Methods
To place an order, you will need to inform us of:
1. your full name and surname
2. the address to which the products will be sent (address, city, postal code)
3. a mobile phone number (necessary for sending by Courier)
The Products, prices, shipping terms (place, time, etc.) are those indicated in the order basket, but also in the relevant links, regarding the shipping and payment method.
For purchases – shipments within Greece you can make your payment:
– with Replacement upon receipt of the parcel.
– via credit, debit and prepaid cards.
– via bank deposit.
4.5. Ways of Dispatch
We are coming to you all over Greece and Cyprus.
For purchases over 50 euros, shipping within Greece is free!
4.6. Cost of Shipment
Shipping within Greece costs 5€ and includes shipping and handling. If you choose bank deposit instead of cash on delivery, we will send you your order, FREE OF CHARGE.
For shipments to Cyprus, the charge is:
– 8€ up to 2kg. For each additional kilo, the surcharge is 2€. Delivery is made within 8-10 working days
– 15€ up to 2kg. For each additional kilo, the surcharge is 2€. Delivery is made within 2-5 working days.
4.7. Shipping / delivery time
Orders are dispatched daily, except Saturday, Sunday and holidays.
Shipments within Greece are NOT charged with shipping costs for purchases over 50€.
Orders are shipped the same day to courier companies, if they are registered by 14:00 of a working day and the products of your order are immediately available.
The products are delivered to you or to any third person who will be present at the place of delivery you have given us and who has the authority to receive them. In any case, we are entitled to refuse delivery at the entrance of a block of flats or outside to any person. You are also responsible for checking the products upon delivery and informing us immediately in case of an error.
4.8. Reservations regarding the delivery and receipt of the products:
The Company shall not be liable in the event that the courier company’s employee arrives within the above deadlines, but is unable to deliver the product due to your absence. In this case, the courier company’s employee will leave a delivery notice at the declared delivery address and will inform you about it by sms and then you should either call the courier company or go to the courier company yourself to collect the goods (after consultation with them).
The company cannot guarantee the proper and timely delivery of the Products to you, when the delivery is made through the courier company (in which case there may be a difference in delivery time), due to unforeseen weather conditions, strikes, etc. Please note that the delivery date of the Products may be changed for reasons of force majeure or fortuitous events and, in general, events beyond the influence and control of our Company. You can monitor the progress of the delivery while we will take care, where possible, to inform you, in particular in cases of force majeure or accidental or other incapacity.
Finally, the Company reserves the right to change the delivery policy of its products at any time, without prejudice, informing you by amending these terms. The company reserves the right at any time at its discretion to replace the courier company with which it works.
5. Returns Policy – Consumer Rights
CANCELLATION – WITHDRAWAL – PRODUCT RETURNS – PRODUCT REPLACEMENTS – REFUNDS
5.1. ORDER CANCELLATION
In case you have completed your order, you can cancel it if the shipping process has not already started from the shipping company. You can check the status of your order or cancel it by contacting our call centre. The ordering department will undertake to inform you and serve you in the best possible way.
5.2. UPDATE
Are you not satisfied for any reason with your order?
If you are a natural person and you have the status of a consumer in accordance with the specific provisions of Law No. 2251/1994 you can withdraw from the sales contract without justification, i.e. without stating the reason why you are withdrawing from it.
In particular, you may withdraw from the relevant sales contract within 14 calendar products from the day after you or a third party you have designated, other than the carrier, acquired physical possession or control of the products, or in the case of an order with more products after 14 calendar products from the day you or a third party you have designated, other than the carrier, acquired physical possession or control of the last product.
In order to exercise the right of withdrawal, you must expressly declare this within the aforementioned period by sending an e-mail to our e-mail address sales@gdinfashion.gr
In the withdrawal form you must state your full details (full name, home address, mobile or landline phone number, IBAN/account, bank, account holder, number and time of receipt of the order), the products you wish to return and whether you wish to return the products to our physical store. You will then receive an e-mail confirming receipt of the withdrawal.
By exercising your right of withdrawal, you are obliged to return the product to us within 14 calendar days at the latest after we have been informed of your exercise of the right of withdrawal.
You must send back the products by sending the following items:
Grammatikopoulos Dimitrios
King Paul 4
Katerini Beach, 60100
The return of the products takes place with the same transport company that carried out the shipment of the products. The customer is charged with the direct return cost. However, you are only entitled to return the product to our physical store if you expressly state this in the withdrawal form.
Upon receipt of the returned products, we will check the condition of these products. The quality control which we carry out takes 1-3 working days.
In order for a refund to be accepted, the following conditions must be met:
– The returned product must be in the excellent condition in which you received it.
– If the original packaging has been opened, it must be intact, without damage and tears and returned with the product.
– The returned product must be unused (except for testing to confirm the correct size and if it is not included in the products for which the right of withdrawal cannot be exercised),
– The returned product must have all the documents that accompanied it upon receipt (labels, brand label, receipt, etc.).
Defective, damaged, worn, soiled items, which we objectively assess to have been used, will not be accepted and will be returned to the customer.
If the refund is accepted, you will be notified by e-mail for your refund.
5.2.1. For which products can you not exercise the right of withdrawal?
You cannot exercise the right of withdrawal for sealed products which are not suitable for return for hygiene reasons (including but not limited to swimwear, underwear and accessories), which you have unsealed upon delivery, or which are products specifically tailored to the customer’s needs.
5.2.2. Withdrawal results
If you legally withdraw from the respective sales contract in accordance with the above, we will refund the total amount of money – sales price within 14 calendar days from the day we became aware that you have withdrawn from the contract, in no case will you be charged with any costs resulting from the refund. However, we are entitled to withhold the refund until we receive the product back or until you provide us with proof that you have sent the product back to us at sales@gdinfashion.gr
The refund (including delivery costs) is made by bank deposit to an account that you will indicate to us when you submit the withdrawal form. You must provide correct information to the company, which is in any case released from the obligation if it pays to the number you have provided.
5.3. Exchange of non-defective product
For exchanges of non-defective products you should follow the same steps as in the case of withdrawal.
After we have received and evaluated the products and found that they meet the conditions for return, our company will proceed to refund all your money to a bank account that you will indicate to us when submitting the change declaration within 14 calendar days from the day we received knowledge that you wish to change the product, in no case will you incur any costs resulting from the refund, and we will register the new order.
Since the exchange concerns a non-defective product, we inform you that you are responsible for both the costs of returning the product with the courier company we work with and the costs of new shipping.
Note however that no change is made to drivers who are on a discount BAZAAR, BLACK FRIDAY, CYBER MONDAY etc. and on products that are at a discount greater than or equal to 30% of the original value of the product.
5.4. Return or replacement of incorrect or defective Products
We make every reasonable effort to deliver the product you ordered free of actual defects and with the agreed properties, so please check the products you have purchased when you receive your order.
In case the products do not have the agreed properties or are actually defective or you received a different product from the one you ordered, you should follow the same steps as in the case of withdrawal.
The following must apply in order for the return or replacement to be accepted:
– The packaging must be intact without damage and tears
– The product must be unaltered and untested/unused.
– The product must not have come into direct contact with the skin
– The product must be in perfect/excellent condition that allows its resale and has not been unpacked (the plastic wrapping has not been removed and is in its original closed or sealed packaging, with accessories, instructions, etc.).
– The whole package will be refunded in case of offer items
The return costs in this case are borne by us and not by you.
If the return process has been completed correctly and the return conditions are met, our company will proceed to refund all your money to a bank account that you will indicate to us when submitting the return statement within 14 calendar days from the day we received knowledge that you wish to change the product, in no case will you be charged with costs resulting from the return of your money. If the return process has been completed correctly and the return conditions are met, our company, in case of a replacement product declaration, will proceed to shipping the new product free of charge.
In the event that it is not possible to replace the product due to unavailability, we will refund you within 14 calendar days from the day we are informed that you wish to replace the product the total amount of your money to the bank account you indicate to us when you submit the replacement declaration.
6. Intellectual property
The entire content of our website, including, but not limited to, texts, photographs, graphics, images, illustrations, services provided and generally any kind of files, are the intellectual property of our company or third parties that have granted a relevant license, protected by national and European law.
You do not have any license or consent to use, in any way, the trademarks that appear in our online store or the trademarks belonging to the Company or to third legal entities (producers / suppliers / manufacturers / representatives of the products that the company offers for sale).
Therefore, it is expressly prohibited to reproduce, republish, copy, store, sell, sell, transmit, distribute, publish, perform, download, translate, modify in any way, in part or in whole, without the express prior written consent and permission of our company. Exceptionally, the individual storage and copying of parts of the content on a simple personal computer for strictly personal use (private study or research, educational purposes, etc.), without the intention of commercial or other exploitation and always provided that the source of origin is indicated, without this in any way implying the granting of intellectual property rights.
We emphasize that any trademarks/brand names appearing on this Website are the property of the respective legal owners and owners of the trademarks, are their own responsibility and we are not responsible for them. Any reference to a trademark or brand name appearing on our online store is used solely to describe or identify the products sold and services offered. Such reference may in no case be construed or interpreted as an assurance that the specific products and services are supported by or linked to the Company in any way other than those mentioned above.
7. Links to our website
Our website may contain links to other websites and resources provided by third parties, which are provided solely for informational purposes, but the content of these is not under our control. For this reason, we are not responsible for any damage caused by your use of them.
8. Force majeure events
We are not responsible for any delay or failure to perform any of our obligations caused by force majeure events which are reasonably beyond our control.
The performance of our obligations under any Contract shall be deemed to be suspended for the period of the relevant force majeure event.
9. COOKIES
gdinfashion uses cookie technology to improve and facilitate your visit to the gdinfashion website. Cookies are sent to your computer and identify you as a specific user, storing your personal preferences.
If you have not accepted the use of cookies by artofgold.eu, you can change your browser settings to not accept cookies (instructions on how to change your browser’s cookie settings can be found in the help section of your browser).
10. Reservations
The products sold through our online store are intended exclusively for purchase and personal use and our customers are not allowed to resell them.
We make every possible and reasonable effort to present the products of our website in the most accurate way possible, however in some cases there may be errors or colour deviations. Colour deviations from the actual product are unavoidable due to differences in the display medium or the user’s screen. We reserve the right to correct any errors or change the page at any time without prior notice.
We also reserve the right to freely select the products we display on our website and to modify, renew and/or withdraw them at any time and without prior notice. The same applies to our pricing policy, any offers and discounts which we may freely select and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or deadline, provided that we inform the users of the website as and where legally provided. Any change does not of course affect orders already placed.
Also, our delay in exercising some or all of our rights arising from these terms of use or the law, does not result in the weakening or waiver of this right, which may be exercised at any time at a later stage and at our reasonable discretion, provided that the later time of exercise of these rights than the time indicated in these terms of use does not conflict with a provision of law.
These terms and conditions and any document referred to in them constitute the entire agreement between us in relation to the subject matter of each contract and supersede any prior written or oral agreement and understanding between us. If an Authority determines that any term or provision of the contract is invalid, illegal or unenforceable, it shall not affect the validity of the remaining terms, which shall continue to apply to the extent that they are not illegal.
The use of the website, the purchase contracts and the provision of services through it are governed by Greek law.
Any dispute arising from or related to the use of the website or these contracts are subject to the exclusive jurisdiction of the courts of the city of Katerini.
